Mya

What to know about Mya

Core features

• Match-making survey that lives on your website and collects client preferences, contact info, and photos
• Smart client-to-provider matching based on psychological needs, service type, and stylist strengths
• Lead management dashboard with match results, client photos, and booking notes
• Automated email and text drip campaigns to re-engage leads after they match
• Instagram landing page link and website placement support
• Business insights, match stats, and survey data summaries
• White Glove Setup package with account build, profile creation, automations, graphics, and training
• Talent recruitment tools to attract and retain top providers

Reporting

Match statistics, business insights, and survey data summaries. POS integrations are listed as a feature but specific supported platforms aren't detailed on the public site.

Client communication and marketing

Automated email and text drip campaigns follow up after a match. Basic includes one category; Essential adds one automation; Premium includes unlimited. Email + text notifications are sent to the team when new leads match.

Pros

• A unique approach: matchmaking focuses on fit, not just lead capture, which can improve new-client retention and average ticket
• Reported results: higher average tickets, stronger new-client retention, and lower acquisition cost when paired with a new-guest offer
• White Glove Setup handles the technical build for you
• Works alongside your existing booking software — not a rip-and-replace

Support model

Support & training included on every plan. Premium adds a quarterly strategy session with a mya marketing expert. White Glove Setup includes ongoing support and training post-launch.

Ideal business type

Established salons and spas that already get website traffic and want to convert more visitors into booked, well-matched clients. Works best when paired with a front desk or follow-up process that can act quickly on matched leads.

Key features

• Website match-making survey that captures visitor preferences and contact info
• Smart client-to-provider matching based on needs, style, and personality
• Lead dashboard with match results, client photos, and notes for immediate follow-up
• Automated email and text drip campaigns to re-engage leads
• Instagram landing page and website placement support
• Business insights and match statistics with survey data summaries
• White Glove Setup: account build, pro profiles, automations, and launch graphics
• Talent recruitment tools to help attract and keep top beauty professionals

Optional extras