Booksy

What to know about Booksy

Core features

• 24/7 online booking with service listings, photos, and portfolio
• Client cards, notes, tags, custom intake forms, and blocked/trusted clients
• Combo services, add-ons, service variants, parallel clients, padding and processing time
• Automated waitlist, drag-and-drop calendar, iOS home-screen widget
• Email + SMS message blasts and automated marketing campaigns
• Booksy Marketplace listing, Reserve with Google, Instagram and Facebook booking
• Integrated POS with Tap to Pay, Booksy Card Reader, cash register, and tips
• Memberships, packages, gift cards, and digital loyalty cards
• Staff profiles, shifts, commissions, permission levels, and inventory tracking

Scheduling

Drag-and-drop calendar with color-coded services, customizable views, and booking rules for lead time. Combo services, add-ons, service variants, padding time, processing time, and parallel clients cover most salon and barber scheduling patterns. Automated waitlist fills last-minute openings, and mobile services support pros who travel to clients.

Retail tracking

Inventory management is included in the flat plan — track stock, product usage, and location, and get low-stock alerts. Retail sells through the same checkout as services, so revenue reporting stays in one place. It's a solid working inventory system, not a deep back-bar or vendor-purchase-order tool.

Reporting

16 revenue and cash-flow reports covering sales, transactions, trends, and forecasts. Staff performance reports track commissions, revenue, and productivity per team member. Reporting is oriented toward day-to-day operations rather than deep BI

Client communication and marketing

Unlimited automatic appointment reminders and confirmations are included. Email + SMS message blasts let you push announcements, promos, or fill-the-books offers to tagged client segments. Automated marketing templates handle rebooking, birthdays, and win-back sequences out of the box.

Multi-location support

Booksy is primarily built for single-location and shared-location businesses (booth rental and salon suite setups can join a Shared Location while keeping their own account). Multi-location enterprise workflows exist but aren't the core sell — worth a demo call if you run several full-service salons under one brand.

Pros

• One flat price with every feature included — no gated tiers or surprise upgrades
• Marketplace exposure to 44M+ Booksy clients is genuinely differentiating for barbers and mobile pros
• Boost is pay-for-performance (30% of first visit) rather than a flat marketing fee
• Strong mobile-first workflow with a dedicated iOS widget and full Android/iOS parity
• 14-day free trial, month-to-month, no commitment

Support model

Self-serve help center, in-app support, and community resources. Onboarding leans self-guided with import tools for existing clients and calendars.

Ideal business type

Barbers, solo stylists, nail techs, estheticians, and mobile beauty pros who want marketplace discovery, a predictable flat rate, and a mobile-first workflow. Also a fit for small teams (2–5 chairs) that want everything in one flat monthly bill without tier math.

Key features

• 44M+ client Booksy Marketplace with your listing included
• Tap to Pay on iPhone/Android — no extra hardware required
• Automated marketing, message blasts, and social media post creator
• No-Show Protection: deposits, cancellation policies, and cancellation fees