Orb XI
A modern platform designed to replace the patchwork of disconnected salon tools with one connected system.
An all-in-one salon and spa platform that combines scheduling, POS, payments, communications, memberships, marketing, reporting, and AI-powered tools to help simplify day-to-day operations.
What to know about Orb XI
- Core features
- Scheduling, POS, payments, communications, memberships, and reporting in a single platform
- Layer of AI tools spanning booking, voice, color, marketing, and business intelligence
- Client portal, native kiosk app, and 2-way messaging across all major channels
- Scheduling
Smart calendar with resource management, 2-way calendar sync, waitlist, and class booking; AI aims to fill gaps and optimize the day.
- Retail tracking
Unified checkout for services, products, gift cards, and memberships, with AI-assisted inventory that predicts reorder needs and auto-deducts product used in services.
- Reporting
50+ live dashboards for sales, staff, inventory, and retention, plus a BI Copilot that answers plain-English questions about your business data.
- Client communication and marketing
One inbox for SMS, email, phone, Instagram DM, Facebook Messenger, and Google Business, layered with AI voice agents, marketing automation, and predictive no-show reminders.
- Multi-location support
Positioned for multi-location and enterprise use, with industry configurations for salons, spas, med-spas, barbershops, and more.
- Pros
- Genuinely deep AI feature set compared with most incumbents in the space
- Flat, transparent pricing with unlimited staff on every plan
- Broad channel coverage in one inbox instead of separate marketing and messaging tools
- Support model
Book-a-demo onboarding through the Orb XI team; priority support is a Professional plan perk.
- Ideal business type
Owners who want an AI-forward, all-in-one system.
Key features
- Scheduling, POS, and integrated payments in one system
- Natural-language AI booking (AI Online Booking System™, patent pending)
- AI voice agents that answer calls, book appointments, and handle FAQs 24/7
- AI Colorist™ (patent pending) for color formula suggestions and history tracking
- Unified 2-way inbox covering SMS, email, phone, Instagram DM, Facebook, and Google Business
- Client portal with booking, history, photos, records, rewards, and payments
- Sleek built-in credit card processing terminal setup with per-staff tipping
- Memberships, packages, and gift cards with recurring billing
- 50+ reports plus a plain-English BI Copilot for asking questions of your data
- Reputation management with automated review requests and AI responses
Plans
- All features, unlimited staff, unlimited clients
- Your clients pay $1 per booking—100% goes directly to ORBXI's charity supporting education and sustainability in the beauty industry.
- AI Online Booking, full POS & payments, 2-way communication included
- Everything in Free, with no client booking fee
- Priority support, advanced analytics, custom branding
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